Home›Our Process
How We Work

Professional Installation
in 4 Simple Steps

Fast, clean and hassle-free — from your first call to the final demo, here's exactly how SR Solution works.

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1 HrResponse time
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FreeSite visit
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1 DayAvg install time
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FreeMobile app setup
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24/7After support
Step by Step

Our Installation Process

1

Call & Initial Enquiry

Your journey starts with a simple phone call or WhatsApp message. Tell us what you need — CCTV, biometric, access control or anything else.

Call or WhatsApp: 78179 50541
Describe your property and requirements
Get an initial overview and rough estimate
Schedule a free site visit
⏱ Response within 1 hour
2

Free Site Survey & Planning

Our expert technician visits your home, office or shop completely free of charge. We assess the layout, identify best camera positions and check cabling routes.

Technician visits at your scheduled time
Complete property walkthrough
Identify optimal camera positions
Recommend the right products for your needs
⏱ Same day or next day visit
3

Quotation & Approval

We prepare a detailed, itemised quotation clearly listing every product, quantity, installation charge and any additional costs. No hidden charges — what you see is what you pay.

Full itemised quote via WhatsApp or on site
Clear breakdown of products & labour
No hidden fees guaranteed
Approve and confirm your installation date
⏱ Quote within same day
4

Installation, Setup & Demo

Our technicians arrive on time with all the equipment. We install neatly with concealed cabling, configure the DVR/NVR, set up your mobile app and give a complete demo.

Cameras mounted at agreed positions
Professional concealed cable routing
DVR/NVR configured & hard disk formatted
Mobile app remote view setup on your phone
Full live demo & user training
⏱ Most installs done in one day
FAQ

Frequently Asked Questions

How long does a CCTV installation take?+
Most residential CCTV installations (4–8 cameras) are completed within a single day. Larger commercial setups with 16+ cameras may take 2 days. We always give you a realistic timeline before starting.
Is the site visit really free?+
Yes, completely free with no obligation. Our technician will visit your property, assess your requirements, and give you a quotation. You are under no obligation to proceed if you're not satisfied with the quote.
Can I watch my cameras on my mobile phone?+
Yes! We set up mobile remote view as a standard part of every installation. You can watch live footage from your phone anywhere in the world — we configure it fully before we leave.
How many days of footage does the DVR record?+
With a standard 1TB HDD and 4 cameras at HD resolution, you can expect 15–30 days of continuous footage. We recommend the right HDD size based on your needs during the site visit.
Do you provide warranty on installations?+
Yes. All products come with the manufacturer's warranty (typically 1–3 years). Our installation workmanship is also covered — if anything goes wrong due to installation issues, we fix it at no charge.
What if my existing CCTV stops working?+
We service and repair all makes and models — not just the ones we've installed. Call us at 78179 50541. We aim for same-day or next-day visits across Dehradun.